Member-supported news for Southern California
Play Live Radio
Next Up:
0:00
0:00
Available On Air Stations
Support for LAist comes from:

LAX Faces Challenges On First Day Of New Ride-Hailing Policy

LOS ANGELES, CA - NOVEMBER 26:  Air and ground traffic arrives to LAX as people travel to Thanksgiving holiday destinations on November 26, 2014 in Los Angeles, California. Travel experts are forecasting LAX to be the busiest airport in the nation during the Thanksgiving holiday travel period as more than 1.97 million passengers are expected to use the airport. This would be a 4.8 percent increase over the 1.82 million last year, which made LAX the busiest in 2013 as well.  (Photo by David McNew/Getty Images)
David McNew/Getty Images
Instead of getting picked up outside a terminal, travelers must now take a shuttle to another location to call a ride share vehicle.

Although LAX officials say the first day of new ride-hailing rules went largely as expected, the airport faced serious challenges as the evening progressed.

Although LAX officials say the first day of new ride-hailing rules went largely as expected, the airport faced serious challenges as the evening progressed. 

The new rules mean no curbside ride-hailing pickups, however departure drop-offs remain the same. Instead travelers must use a shuttle to get to a specific lot where they can catch a ride. Challenges on Tuesday evening included lengthy wait times for shuttles and Uber or Lyft rides and traffic back ups getting to the ride-hailing lot.

LAX

, saying it’s committed to addressing the problems and making adjustments as needed. The new policy is one of the changes being made as part of LAWA’s $14 billion modernization effort that it hopes will not only bring much needed renovations, but also help ease the soul-crushing congestion that many travelers often experience when going to or coming from LAX.

Some drivers and passengers have applauded the changes, but others say the new rules led to serious confusion and question how the policy will play out over time. Today on AirTalk, we talk look back on the problems seen on the first day of the newly implemented rules and how LAWA plans to address any challenges moving forward.  

Guest:

Laura J. Nelson, covers transportation and mobility issues for the Los Angeles Times 

Stay Connected