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Displaced By Fire Or Earthquake? State Orders Phone Companies To Help You

People take photos on their cell phones at the edge of the Creek Fire in Lakeview Terrace on Dec. 5, 2017.
Andrew Cullen for KPCC
People take photos on their cell phones at the edge of the Creek Fire in Lakeview Terrace on Dec. 5, 2017.

If a disaster forces you from your home, access to reliable phone service can help you get back on your feet. State utility regulators have voted to require phone companies to provide some essential basic services for survivors.